The research stream “Digital Innovation” at Wi1 looks in depth at the way digitization allows for, drives or hinders innovation. We are especially interested in intangible innovations, like the innovation of services, systems or social settings and the practices, processes and platforms that enable new forms of value creation in these contexts. Typical questions we try to answer are:

  • How will big-data drive new digital service business-models?
  • How can toolkits support new forms of co-creation and personalization?
  • What kinds of tools and platforms are needed to support innovators in the digital age?

We, thus, strive to provide the knowledge and tools needed for leading innovation and transformation.

Does talking about the digital transformation matter? – Paper online

https://link.springer.com/article/10.1057/s41288-018-0109-0

The latest journal paper by Alexander Bohnert, Albrecht Fritzsche and Shirley Gregor is now available online at https://rdcu.be/8UrI. It deals with the question how references to the digital transformation in strategic statements relate to the actual business performance of a company. The study is focussed on insurance companies in Europe. It finds that there is a positive relationship between the expression of digital agendas in companies and their ...

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Celebrating the 2018 Shin Awards

FAU’s Alexander Bohnert and Albrecht Fritzsche (wi1) have been honoured at this year’s Global Insurance Forum in Berlin. They received the Shin Research Excellence Award of the International Insurance Society and the Geneva Association together with co-author Shirley Gregor for their paper on digital agendas in the insurance industry. The award was handed out to them by Shin Chang-Jae, son of the founder of Kyobo Life Insurance, and Mike Morrissey, president and CEO of the International ...

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New Perspectives on the Digital Transformation of Manufacturing

Albrecht Fritzsche and Sascha J. Oks

Albrecht Fritzsche and Sascha Julian Oks contributed with three research papers to this year’s joint CIRP CMS and SPS conference in Stockholm, Sweden. They discussed comprehensive strategies for implementing cyber-physical systems, transparency in multi-objective decision making, and order management in agile, individualised production environments. Their engagement with industrial engineers at the conference strengthened our cross-disciplinary ties in research on the digital transformation ...

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Special Research Paper on Digital Transformation and Service Management

albrecht fritzsche julia jonas kathrin möslein

Julia Jonas, Albrecht Fritzsche and Kathrin Möslein are co-authors of the new special research paper in the Journal of Service Management Research. The paper presents the views of leading international scholars on the digital transformation and service management. In their commentaries, the researchers from wi1 discuss the power to express new ideas with the conceptual repertoire of service science and the importance of open laboratories like JOSEPHS to foster innovation. Other authors are ...

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Fritzsche and Zwack explore the role of peer-to-peer structures for insurance innovation

Insurance is a well-established form or risk-sharing among peers. The digital transformation, however, enables new ways of sharing which go beyond everything that the insurance industry has so far addressed. Albrecht Fritzsche and HHL’s Thomas Zwack study the state of the art of innovative peer-to-peer solutions in their recent work on online ...

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More than new technical devices: a semiotic look at the digital transformation of industry

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