TitleLearning by Doing with Toolkits
Publication Type04. Conference Papers
Year of Publication2017
AuthorsNaik, H S.
Conference NameR&D Management Conference
Date Published2017

Toolkits are systems that enable crossing over of organizational boundaries by connecting users who
have valuable knowledge of their needs with solution capabilities of manufacturers. This paper studies
an essential characteristic of toolkits, the learning-by-doing process that allows users to develop
innovative solutions that match their unique needs. It reviews past literature and explores the design
of toolkits with the aim of identifying the design elements associated with toolkits that contribute to
users learning and explain their contribution. It identified and reviewed seventy system components
in existing toolkits and categorized them based on the experiential learning styles to which they
contribute. These components were classified into eight categories based on the learning styles they
focus on, namely ideation, documentation, design function, visualization, evaluation, incentives ,
collaboration, and communication. The categories also provide insight on the role of current systems
in users learning about their needs or solution capabilities and the emphasis on shared learning with
other users. Along with a valuable overview of essential toolkit components, it provides insights
towards enabling users with innovation capabilities.