Open Service Lab

The Open Service Lab (OSL) tends to initiate and shape research in its focused areas service science and future of work. Located at the chair of Information Systems – Innovation & Value Creation at the Friedrich-Alexander-University Erlangen-Nuremberg (FAU) and in joint collaboration with the Service Factory of the Fraunhofer SCS in Nuremberg.

The aim of Open Service Lab is to bring experts and company partners in service science, pioneers in service innovation as well as interdisciplinary research partners together. As a platform for interaction between researchers and practitioners, the Open Service Lab seeks to establish a networking space for key players and to initiate research projects in the field of service and future of work.

Contact Person: 

Contact Email:
+49 (0) 911 5302-152

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Project Status: 



  • Service Systems
  • Service Science
  • Zukunft der Arbeit

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