Engineering von Dienstleistungssystemen für nutzergenerierte Dienstleistungen

The BMBF funded joint project ExTEND ( aims to integrate the knowledge and motivation for participation of a broad user base with bottom up initiatives during software introduction processes. This shall be ensured by an IT supported modular architecture that provides modules for supportive services during software introductions as well as communication, feedback, user incentives and motivation. To monitor the impacts of the kit, it will be implemented in two field test in cooperation with our partners from the Universities of Hamburg and Kassel and B. Braun Melsungen, Volkswagen, SAP, InterFace, innosabi and Hamburger Port Authority (HPA).

Our academic partners are Prof. Dr. Tilo Böhmann’s research group IT Management and Consulting at the University of Hamburg and Prof. Dr. Jan Marco Leimeister’s subject group Information Systems at the University of Kassel.

Contact Person: 

+49 (0) 911 5302-284

Project Period: 

2015 to 2018

Project Status: 



  • Service Systems

Project Partners: